Job Description

Locker Room Attendant

Position: LOCKER ROOM ATTENDANT / Full Time 501 DIPLOMAT PARKWAY | HALLANDALE BEACH | FLORIDA Pay: $18.00 per hour Summary: Welcome to Shell Bay — where excellence becomes a lifestyle. This is a rare and exciting opportunity to become part of an extraordinary team shaping a world-class lifestyle destination. Shell Bay is more than a private club — it's a bold vision brought to life, offering an immersive blend of elegance, energy, and exclusivity. Our members enjoy a dynamic and luxurious environment filled with exceptional amenities, elevated service, and unforgettable experiences. From our immaculate 18-hole championship golf course to our world-class racquet facilities and meticulously curated hospitality offerings, Shell Bay redefines what it means to belong. But our greatest asset isn't our facilities — it's our people. We take immense pride in a team that is passionate, dedicated, and committed to excellence in every interaction. If you are driven to deliver impeccable service, embrace innovation, and thrive in a culture that celebrates professionalism, creativity, and purpose — we want to meet you. At Shell Bay, you'll find a rewarding environment that values your contributions and empowers you to grow within one of the most exciting hospitality ventures in the world.

Our Principle: "Extraordinary experiences delivered by a superior team."

We live by the following values and expect every team member to embody them:

1. Integrity, honesty, and respect in all actions
2. A positive attitude and warm, welcoming presence
3. Pride in craft — upholding the highest standards in every task
4. Teamwork and collaboration across all departments
5. Strong work ethic and mastery of your role
6. Unwavering commitment to excellence in service and product delivery
7. Courtesy and professionalism with members, guests, and fellow staff
8. Clear and thoughtful communication
9. Reliability and follow-through on every promise

We're not simply hiring staff — we're building a team of passionate professionals who will help define the future of private club hospitality. If you're ready to be part of something truly special, we welcome your application.

As a Locker Room Attendant at Shell Bay, you play a vital role in delivering the ultimate member experience — ensuring the locker room and its premium amenities reflect the highest standards of luxury, comfort, and care. This position oversees a suite of elevated spaces including the outdoor patio, cold plunge, steam room, sauna, bar, lounge area, card room, and conference room.

Additionally, you will work hand-in-hand with the Golf Operations Department to create a seamless experience for members transitioning between their rounds and the locker room. Whether preparing lockers pre-arrival or assisting post-play with amenities and personalized service, your contribution is essential in delivering continuity and excellence across departments.

Key Responsibilities:

• Welcomes members and guests with warmth, professionalism, and discretion.
• Anticipates needs and delivers personalized service with consistency.
• Monitors and maintains the highest levels of cleanliness and ambiance across the locker room and showers, outdoor patio and seating areas, cold plunge, sauna and steam rooms, bar and lounge, and card and conference rooms.
• Replenishes amenities, towels, toiletries, and refreshments regularly, ensuring flawless presentation at all times.
• Partners closely with the Golf Operations Team to support member preferences, locker assignments, and pre- and post-round needs.
• Coordinates with housekeeping, engineering, and food and beverage to ensure a seamless experience.
• Assists with special golf events and ensures locker room services align with the overall club experience.
• Offers premium concierge services, including shoe cleaning, locker preparation, and personalized setups.
• Ensures the safety, privacy, and security of all member belongings with utmost discretion.
• Supports hosting and setup of events in locker-adjacent amenities as needed.

Minimum Qualifications:

• One to two or more years of luxury hospitality, private club, spa, or five-star hotel experience.

Knowledge/Skill:

• Understanding of golf culture and high-level service expectations preferred.
• Strong attention to detail, refined communication, and personal presentation.
• Proactive, service-driven mindset with a passion for exceeding expectations.

Education and Experience:

• High school diploma or general education degree (GED); or one to three months of related experience or training; or equivalent combination of education and experience.

Physical Requirements:

• Frequently required to stand, walk, and sit.
• Must be able to drive a golf cart.
• Frequently required to go up and down stairs.
• Occasionally lifts up to 30 lbs.
• Frequently communicates with members and guests.
• Must be able to use an iPad and other electronic devices.
• Occasionally works with soft chemicals, including alcohol, bleach, and surface cleaner.

Environment/Noise:

• Frequently works in outdoor weather conditions.
• Frequently works with cleaning supplies and chemicals.
• Noise level is moderate.
• Must be available to work weekends, holidays, and evenings during the season.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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